FAQ
Questions we are usually asked.
Can you recover data from old or damaged seismic tapes?
Yes. We assess the physical condition of each tape, clean or bake it only where the condition calls for it, and read it with multiple passes and retries. Blocks that cannot be read are recorded and reported, never silently skipped.
Which tape types and seismic formats do you support?
We work with 9-track reel, 3480/3490, 3590/3592, StorageTek, DLT/SDLT, Exabyte, DAT and LTO media, and with SEG-Y, SEG-D, SEG-B, SEG-2 and SEG RODE data, plus navigation, well-log and backup-catalogue formats. If your media is unusual, we assess it before quoting.
Do you sell the software?
No. At this stage we sell services. Our engineers use Seismatix, our proprietary recovery pipeline, to deliver your project, and you receive the recovered, verified data and a signed report.
Can the work be done in our own country?
Yes. We can process in-country in a local laboratory where regulations or data policy require it, or transport media securely to our laboratories. Rysen Group is based in Cape Town, South Africa, with laboratory and warehouse capability in Luanda, Angola.
How do you guarantee data integrity?
Every file is hashed at read and again at delivery. A dataset counts as safe only when two copies on separate storage have matching hashes. Automated seismic QA checks each file, and an independent reviewer signs off flagged files.
How long does a recovery project take?
It depends on tape count, condition and format. We give a written estimate after a short assessment, and you see live project status throughout.
How do you protect confidential data?
We sign an NDA before accepting media, keep a named-user audit trail of every action, use encrypted storage and transfer, and apply need-to-know access. Media is returned or destroyed with a certificate at close-out.
What do we receive at the end of a project?
Your data on the storage you choose (disk, LTO, or a cloud tenant), a catalogue and metadata, a QA report, a signed project report with the success rate and exceptions, and your media returned or destroyed with a certificate.
How do I get a quote?
Book a meeting with our team. We discuss your media, formats, volumes and timelines, and then send a written proposal.